Are Lack of Reviews Effecting Your Small Business?

Reviews are a great way for your small business customers to get an idea of what your business is like. Through reviews they know what services you offer, how well you offer them, and the quality of your products without even leaving their home.

Reviews are also a valuable tool for a small business to know what their customers think about them. It’s a convenient way to get honest feedback of your services and find out what you need to fix to keep your customers satisfied.

What your customers say about you is just as much advertising for your business as any marketing strategy you could employ. It’s unfiltered, honest, and sometimes a bit dramatic.

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While reviews can be loud and sometimes deceiving, no reviews at all can garner the same effect. Are no reviews better than bad reviews? Read ahead to find out.

Is your business good or bad? No one knows…

How To link Your Small Business Email Marketing to a Marketing Funnel

What is a Marketing Funnel?

The idea of a funnel is used to illustrate the process a potential client goes through as they become familiar with your products or services.

Visually, clients enter the funnel at the widest part, the top, then proceed to descend, stage by stage, leaving at the level they lose interest.  What you end up with at the bottom are the final few who have purchased and love your product or service.  These are the clients that will keep coming back

Your goal is to raise the number of potential clients that enter the top and lower the number that loses interest at each stage.

To accomplish this, you will need to have a conversion tactic for each stage.

There are a few different Funnel maps out there that vary in their vocabulary but each basically means the same thing, for the sake of this article, we’ll go with the following terms:

• Awareness
• Engagement / Interest
• Discovery
• Purchase / Conversion
• Loyalty / Retention
• Advocacy

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Using Email Marketing to Get a Client All the Way to the Bottom