5 Steps to Get to Know Your Target Market

There is a big chance that the target market you are looking for is similar to yourself. After all, you are probably into a subject that really rings your bell and that's why you want to spread the word. 

Like us; we are learning about online marketing and defining our target market so that what we write, actually reaches the people who might find it useful. It really all comes down to these 5 steps to get to know your target market.

1. Who are they?

Since people are all over the place with their interests, and in the online world the common demographics are not that useful anymore, we must think differently. Bring your audience to life in your imagination.

Sales Skills for Small Business Owners

Selling is a very important aspect of any business and although many small business owners don't like to consider themselves as 'sales people' per se in reality small business owners are actually key sales people who know their business and product or service offering better than anyone else in most instances. Let's identify what some key sales skills are and discuss how they can be further developed.

In a nutshell the key 'must have' sales skills include:

• Confidence
• Relationship building skills
• Listening
• Persuasion
• Product / service knowledge

Most of the skills listed above will be familiar to you, but I bet you are wondering, how can I apply this and learn to become a better sales person?

3 Ways to Grow Any Business

Let me ask you something... Aside from the dead give-away coming from the title, how many ways do you, or did you, think there was to grow a business? Any business.

1? 3? 10? 150?

When ever I ask this to an audience I get countless people shouting out a variety of answers ranging from 1 to, well, unlimited. It's true... People actually think there are "unlimited" ways to grow a business!Truth be told, there are only three ways to grow and business.

THREE?! Have you lost your mind?Nope, and I welcome you to challenge that.

There are only THREE ways to grow ANY business.

Here they are: 

How To Convert Customers To CLIENTS

Business owners and managers are often confronted with being able to differentiate between obtaining customers, as opposed to maintaining and servicing clients. Basically, a customer is someone who purchases something, or uses some service, without commitment or serious consideration of maintaining any type of serious commitment or allegiance.

On the other hand, a client generally feels a greater kinship and connection, and therefore, often becomes the type of word-of-mouth ambassador, who is usually one's greatest source of referrals and references. Great management realises how important it is, to transform customers to clients, in order to become sustainable and profitable.

Whether a product or a service is being offered, clients become repeat customers, and this conversion process eases the process of constantly searching, spending time, money and other resources, because the lifetime revenue per client, is significantly greater than per customer. Here is a mnemonic approach to developing CLIENTS.