Almost every business irrespective of its location has an
issue with a customer. This situation should be dealt quickly and amicably.
Otherwise, it may end up with the customer posting in a public forum. The
agitated customer may feel that they need to issue a warning to people about
your business.
News can travel faster now in this age of the internet. Negative
words can have an adverse impact on your business. However, if you have
prepared to handle online criticism of your company, then you may be able to
tackle effectively and minimise the financial impact. Let us discuss some tips
for your online reputation management.
Create a presence on social media sites
